We carried out a review of the data available to us about Ansar Projects on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Ansar Projects, you can give feedback on this service.
Ansar Projects provides care and support to people with learning disabilities and autistic people living in their own homes and community support to people who live at home with their families. At the time of our inspection the service was delivering personal care to 23 people. Some people lived in their own home and some people house shared with up to two other people. Where staff slept in to ensure people were safe overnight, they had a private space to do so in people's spare rooms. Staff did not have allocated space that people could not access in their homes. Staff worked in teams focussed on the support of individual people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support:
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The staff worked collaboratively with people, their families and professionals to ensure they had maximum choice about where they lived and who they lived with. Where people had not yet secured appropriate housing, the provider was able to offer community support which alleviated pressure from people and their families along with providing a more thorough transition to support people’s understanding of change and lessen anxieties.
The provider sought opportunities for people to have their say by creating a group where people could meet and discuss topics of their choice. This empowered people to increase their knowledge and make suggestions for improvements which enabled them to be in control of most aspects of their day to day life.
People were supported to achieve their goals and aspirations. Staff worked collaboratively with others to give people the opportunity to pursue their interests, increase their knowledge and share this with others. This meant people were living fulfilling and meaningful lives.
Staff supported people to take an active role in maintaining their own health. The provider had teamed up with national charities to create a series of accessible resources for people to ‘know their body.’ These resources encouraged health equality for autistic people and people with a learning disability.
Right Care:
Staff were respectful. They respected people's differences and promoted equality. Accessible resources were produced to be trans-inclusive which promoted a positive culture against stigma and discrimination.
People could take part in activities and pursue interests that were tailored to them. The service gave people opportunities to try new activities that enhanced and enriched their lives. Additionally, people had created videos to inform and inspire others which they shared on social media.
People were championed to make decisions about their care and support. Accessible information and ‘friendly forms’ were in place to aid knowledge and understanding which enabled people to be in control.
Staff supported people consistently and knew their individual communication needs. People could communicate with staff and understand information given to them because they were receiving consistent support from regular staff.
Right Culture:
People led inclusive and empowered lives because of the ethos, values, attitudes and behaviours of management and staff. The management structure had been created to support the organisation's ethos and values.
The management team reviewed the day to day culture and worked towards the goal of ensuring staff followed the service’s values and felt proud to work in the organisation.
Inclusivity was a strong and embedded value that staff promoted. People had formed strong community links and staff worked hard to strengthen relationships beyond the organisation.
The management team worked in partnership with key organisations, including the local authority, safeguarding teams and integrated care boards which supported positive outcomes for people.
Staff were extremely well supported and valued. This reduced staff turnover which supported people to receive consistent care from staff who knew them well.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 28 January 2021 and this is the first inspection as the service was previously registered under a different legal entity. The last rating for the service under the previous provider was good, published on 21 February 2019.
Why we inspected
This inspection was carried out as there has been a change to the provider of the service since the last inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.