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Radis Community Care (Baird Lodge) Good

Inspection Summary


Overall summary & rating

Good

Updated 22 August 2017

Radis Community Care (Baird Lodge) is registered to provide personal care to people living in their own homes. The service only provides care to people who live within Baird Lodge Extra Care Scheme.

At the last inspection, which took place on 6 June 2014, the service was rated good. At this inspection, on 22 June 2017, we found the service remained good. At the time of our inspection, 14 people were receiving care.

People continued to be cared for by staff who provided care and support that ensured people's safety and welfare and took into account each person’s individual preferences. People were supported to manage their medicines safely.

People were cared for by staff who had been recruited and employed only after appropriate checks had been completed. There were sufficient staff available to meet people’s needs. Staff were sufficiently skilled, experienced and supported to enable them to meet people's needs effectively.

People were effectively supported with decision making and supported to have as much choice and control of their lives as possible. People were supported to maintain a balanced diet with suitable food and fluid. People were supported to access healthcare when they required it.

People received care and support from staff who were caring, kind and friendly. Staff treated people with respect and dignity. Staff knew the people they supported well, and understood, and met, their individual preferences and support needs. People’s care plans provided staff with sufficient guidance to provide consistent care to each person. People were encouraged develop individual interests and hobbies.

The provider continued to have a robust complaints procedure in place. The service was well managed. There were effective systems in place to monitor the quality of the service people received and continually improve the service provided.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 22 August 2017

The service remains good.

Effective

Good

Updated 22 August 2017

The service remains good.

Caring

Good

Updated 22 August 2017

The service remains good.

Responsive

Good

Updated 22 August 2017

The service remains good.

Well-led

Good

Updated 22 August 2017

The service remains good.