Ledbury Dental Care

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 26 February 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 27 June 2025, we found the practice had made the following improvements to comply with the regulation:

Systems and processes to support effective governance and oversight were embedded.

Staff were aware of the importance of protecting patients’ personal information. Paper records were stored securely in line with General Data Protection Regulations.

Systems for monitoring and improving quality had been updated and improved. Audit activity resulted in improvement to the service. The infection control and clinical record audits identified issues and action plans were put in place to address these. Radiography audits were competed 6 monthly rather than annually and a disability access audit had been carried out.

Feedback from patients, was actively sought by the provider to drive quality improvements and help identify areas needing attention.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.