Ledbury Dental Care

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

We found this practice was providing safe care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 26 February 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Learning culture is based on the latest evidence we assessed for the Safe key question.

The judgement for Safe systems, pathways and transitions is based on the latest evidence we assessed for the Safe key question.

The judgement for Safeguarding is based on the latest evidence we assessed for the Safe key question.

The judgement for Involving people to manage risks is based on the latest evidence we assessed for the Safe key question.

At the inspection on 27 June 2025, we found the practice had made the following improvements to comply with the regulation:

There were effective systems for ensuring that expired items were removed or replaced from the medical emergency kit.

The provider had taken action to ensure the glucagon (a medicine which helps to raise blood glucose levels), was being stored in line with the manufacturer’s instructions.

Electrical equipment testing had been completed and the compressor had been serviced.

An external fire risk assessment had been carried out. Staff had completed fire safety training, fire evacuations had been undertaken, and the building had a fire detection system. The emergency lighting had been serviced and was in working order.

Medicine labels had the name and address of the practice on them.

At the inspection on 27 June 2025, we found the practice had made the following improvements to comply with the regulation:

The provider had a recruitment policy that reflected relevant legislation.

Staff inductions covered the areas needed to inform new staff about practice policies and to provide suitable training when they started work so they could carry out their roles effectively.

Staff had completed the recommended training to ensure they had the skills, knowledge and experience to carry out their roles.

The practice had arrangements to ensure staff training, including continuing professional development, was up-to-date and reviewed at the required intervals.

The provider offered appraisals to support and develop staff.

At the inspection on 27 June 2025, we found the practice had made the following improvements to comply with the regulation:

All staff had received appropriate infection prevention control training.

The use of personal protective equipment and the decontamination of used dental instruments aligned with national guidance.

The practice had effective procedures to reduce the risk of Legionella, or other bacteria, developing in water systems, in line with an external risk assessment and current guidance.

Schedules were in place to ensure effective cleaning. Clinical waste bags were labelled with the practice name and address to ensure safe segregation and disposal of hazardous waste.

Infection prevention and control audits identified shortfalls and an action was put in place to address these.

The judgement for Medicines optimisation is based on the latest evidence we assessed for the Safe key question.