Balham Smile Clinic

We undertook a follow-up on-site inspection on 11 March 2026. This was carried out to review the actions taken by the registered provider to improve the quality of care and to assess whether the practice was meeting legal requirements.

We had previously undertaken an announced on-site inspection of Balham Smile Clinic on 6 August 2025. We had found the registered provider was not providing well-led care and was in breach of regulation 17 - good governance, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

During our follow-up inspection, we found the practice had met regulations.

The practice had systems to oversee governance and to manage risks.

There was effective leadership and a culture of continuous improvement.

Balham Smile Clinic Limited is part of Smile Clinic Group, a dental group provider. The practice is in the London Borough of Wandsworth and provides private dental care and treatment for adults and children.

There was step-free access to the practice and on-street car parking was available nearby.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 4 staff. We spoke with 2 members of staff during our inspection.

We carried out this announced, on-site inspection on 6 August 2025.

We found the practice had not met all regulations.

The practice had systems to identify and manage risks. However improvements were needed to ensure action is taken when risks are identified, in particular relating to fire safety and Legionella.

Recruitment procedures reflected legislation. However, oversight of staff training required improvement.

Improvements were needed so that there is effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Balham Smile Clinic Limited is part of Smile Clinic Group, a dental group provider. The practice is in the London Borough of Wandsworth and provides private dental care and treatment for adults and children.

There was step-free access to the practice and on-street car parking was available nearby.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 4 staff, of which there were 2 dentists, 1 dental nurse/ practice manager, and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dental nurse, the receptionist and the registered manager.

Staff feedback forms were shared with the team ahead of the inspection, giving staff an opportunity to confidentially share their views about the practice. We did not receive any responses.

The provider was not complying with regulation17 – Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.