The Care Quality Commission
  • Doctor
  • Independent doctor

Headquarters

Overall: Good read more about inspection ratings

Mulberry Studios, 2 Mulberry Road, Canvey Island, SS8 0PR 07716 640643

Provided and run by:
GP Healthcare Alliance Ltd

Important: This service was previously registered at a different address - see old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Headquarters on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Headquarters, you can give feedback on this service.

18 July 2022

During a routine inspection

This service is rated as Good overall. This is the first inspection for this service.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Outstanding

We carried out an announced comprehensive inspection at Heaquarters on 18 July 2022 as part of our comprehensive inspection programme.

At this inspection we saw areas of outstanding practice:

  • The provider’s approach to service delivery had integration at the heart of service development. They worked in coordination with others to make sure they were meeting the needs of the local population. The service was a key component of wider system integration and formed a part of the clinical commissioning group’s overall provision. They were agile in working across the sector to set up new services, in response to patient needs and the wider health economy. They made sure they listened to the patient voice when developing or improving services.
  • There was a systematic and integrated approach to monitoring, reviewing and providing evidence of progress. Plans were consistently implemented and had a positive impact on quality.
  • Quality improvement was an essential component of the provider’s strategy. We found they had comprehensive quality and improvement systems, supported by a thorough approach to audit. There was a strong focus on improvement within the service by seeking out and embedding new ways of providing care and treatment.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services