This section provides information for local authorities. To view published reports see local authority assessment reports.
We have improved the layout of this guidance to make it easier to navigate, and added more clarity and details about:
- the information return
- how we gather people’s experiences and feedback before an on-site visit
- how we gather feedback from providers before an on-site visit
- our on-site activity and the assessment team
- how we calculate quality statement scores and determine ratings
- how we use data to make and quality assure our judgements
- checking the factual accuracy of the draft report
Before we assess
An introduction to our assessments
How we plan to complete initial formal assessments
Information return
Guidance on the information we ask for at the start of an assessment
The assessment process
How we assess
What evidence we gather and how we use it
How we determine ratings
How we calculate scores and overall ratings, including indicators
Assessment framework
The framework we use to assess how well local authorities are performing
After we assess
How we report and share information
What we include in our published reports
Promotional graphics for local authorities
Guidance and graphics for promoting a good or outstanding rating
local authority assessment reports
View our published reports