Guidance on care standards

What we look at when we inspect and monitor your service, and the requirements set out by government regulations.

Key lines of enquiry (KLOEs):
what we look at when we inspect and monitor

Activities we regulate

Government regulations (including fundamental standards)

Registration

You must register with us to carry on any of the activities we regulate. You also need to let us know if your registration details change.

Apply to register as a new provider

Apply to be a registered manager

Make changes to your registration

Our registration policy for services for people with a learning disability or autism (PDF)

Notifications

You need to notify us about certain changes, events and incidents that affect your service or the people who use it.

• Notifications for NHS trusts

Inspection and monitoring

Find out what information we'll ask you to send us, what happens when we inspect and what you can expect to happen next.

Monitoring and information sharing
Includes CQC Insight, the Provider information request (PIR) and how we work with local and national partners.

Inspection
Includes when we'll inspect and what we look at.

After inspection
Includes the inspection report, ratings, enforcement and special measures.

Contact

Contact us

Report a concern about a service you work for

How to complain about CQC

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