Board meeting: 27 September 2023

Date: 27 September 2023
2 Redman Place, London E20 1JQ
Agenda (September 2023) (odt, 30.85kB, English)

Opening matters

Strategic discussions

Freedom to speak up update (odt, 52.95kB, English)

Reporting updates

Corporate performance report (odt, 86.24kB, English)
Pulse survey: cover paper (odt, 42.56kB, English)
Pulse survey: results (odp, 3.60MB, English)
National complaints team report (odt, 59.62kB, English)
Market oversight: cover paper (odt, 34.63kB, English)
Market oversight: update (odp, 452.46kB, English)

Other matters requiring board approval

Performance summary: cover paper (odt, 52.24kB, English)
Performance summary (odt, 46.48kB, English)

Board and committee matters

Minutes of the previous meeting (odt, 68.62kB, English)
Public action log (odt, 23.47kB, English)

Any other business