Technology jobs at CQC

Page last updated: 17 April 2024

Working in tech at CQC is more than just a job. It’s a chance to make a real difference while doing what you love.

Two women working at a computer

Join our technology community at CQC

CQC is changing. Our newly-formed Technology unit is helping CQC to become a smarter, more flexible and insight-driven regulator. 

The unit helps teams across CQC make the best use of technology in their work. They do this by providing high quality digital services that reflect how health and care is changing.

Join us and you could use your skills and knowledge to help us transform our organisation. You'll not only gain experience that will shape your career. Your work will impact the millions of people who use health and social care in England each day.

Preview image for the video "CQC Recruitment: Join the Journey, Technology, Data and Insight".

Planning and Assurance Support Officer

Office based - flexible
Salary: £31,373 (National Framework) or £36,775 (London Framework)
Position type: Permanent
Closes: 11:59 pm, Tuesday 7 May 2024


What we do

CQC is the independent regulator of health and social care in England. 

We inspect, monitor and rate a wide range of services, including care homes, hospitals, dental services and many more.

We make sure those services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. If we find poor care we will take action to protect people.

We also use our insight and independent voice to promote a national conversation on safety across health and care sectors and systems.

Find out more about our purpose and our role



What you could be doing

Jobs in technology range from graduate roles to senior positions, and we have specialists here of all levels and backgrounds.

Depending on your role, you will join one of four specialist teams. Each has an important role to play in shaping the future of health and social care.

Application support

  • Help people across CQC to understand and use our business systems. 
  • Manage the process of making small changes to our business systems.
  • Improve services for our users through incident, problem and change management.
  • Create and carry out CQC-wide training on our business systems and the tools we use.
  • Potential roles in this team include Application Support Analyst, Technology Trainer and Data Manager.

Architecture

  • Provide specialist advice on the technical infrastructure we need to carry out our strategy and new ways of working.
  • Lead the design and build of modern, versatile technology platforms to achieve our organisation's goals.
  • Embed user-centred security and service design across the organisation.
  • Potential roles in this team include Solutions Architect and Enterprise Architect.

Engineering

  • Build, maintain and support digital solutions that achieve CQC's goals. We use several platforms including  Microsoft Dynamics 365 and PowerPlatform. 
  • Use automated QA (quality assurance) testing to embed quality in our design and build processes. Apply QA processes in our cloud based, evergreen environment.
  • Lead on digital service delivery for CQC's transformation programme. Work closely with our suppliers and partners, and test their work, making sure we are ready to push our new services live.
  • Use plaform engineering and modern DevOps practices to make sure our Microsoft Azure Cloud infrastructure is secure, scalable and regularly updated.
  • Potential roles in this team include DevOps Engineer, Software Engineer and Applications Development Manager.

Operational Business Services

  • Provide a great hybrid working experience for everyone at CQC using effective IT systems and equipment.
  • Work with our external partners to help everyone at CQC use and troubleshoot their IT systems and equipment.
  • Ensure updates and changes to our systems and equipment run smoothly.
  • Make sure our systems are secure, our information is protected, and risks are well managed.
  • Potential roles in this team include Information Security, Accessibility and Assistive Technology Lead, and Service Delivery Manager.

“We have a fantastic Technology team here at CQC with real passion and depth of experience.

We are looking for enthusiastic and talented people to join the team as we blaze the trail in the world of smarter regulation.”

Anthony Snape
Director of Technology

Director of Technology - Anthony Snape

Amanda Coughlan

"CQC provides a great working environment through values, training, support and collaborative working. Not to mention the purpose: ‘We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve’. 

This is close to my heart and I love working for an organisation that can help make this happen."

Amanda Coughlan
Major Incident and Service Improvement Manager


"I joined the CQC in April as a graduate after completing a 13 week full-stack development program. 

During my first few months in the DevOps team I familiarised myself with the concept of cloud computing. I also prepared for the AZ-900 Microsoft Fundamentals exam which I sat in May. Since then, I have trained in Azure administration, Power Platform and Dynamics. I have also worked with a Senior DevOps engineer to create pipelines in Azure DevOps. I'm now learning Terraform and PowerShell and recently created my first pipeline. 

I have found CQC an extremely welcoming, driven and friendly place to work. And I'm excited to delve deeper into DevOps."

Bethan Vaughan
Junior DevOps Engineer

Bethan Vaughan