Technology jobs at CQC

Working in tech at CQC is more than just a job. It’s a chance to make a real difference while doing what you love.

Join our technology community at CQC

CQC is changing. Our newly-formed Technology unit is helping CQC to become a smarter, more flexible and insight-driven regulator. 

The unit helps teams across CQC make the best use of technology in their work. They do this by providing high quality digital services that reflect how health and care is changing.

Join us and you could use your skills and knowledge to help us transform our organisation. You'll not only gain experience that will shape your career. Your work will impact the millions of people who use health and social care in England each day.

Planning and Assurance Support Officer

Office based - flexible
Salary: £31,373 (National Framework) or £36,775 (London Framework)
Position type: Permanent
Closes: 11:59 pm, Tuesday 7 May 2024

What we do

CQC is the independent regulator of health and social care in England. 

We inspect, monitor and rate a wide range of services, including care homes, hospitals, dental services and many more.

We make sure those services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. If we find poor care we will take action to protect people.

We also use our insight and independent voice to promote a national conversation on safety across health and care sectors and systems.

Find out more about our purpose and our role

What you could be doing

Jobs in technology range from graduate roles to senior positions, and we have specialists here of all levels and backgrounds.

Depending on your role, you will join one of four specialist teams. Each has an important role to play in shaping the future of health and social care.

Application support

• Help people across CQC to understand and use our business systems. 
• Manage the process of making small changes to our business systems.
• Improve services for our users through incident, problem and change management.
• Create and carry out CQC-wide training on our business systems and the tools we use.
• Potential roles in this team include Application Support Analyst, Technology Trainer and Data Manager.

Architecture

• Provide specialist advice on the technical infrastructure we need to carry out our strategy and new ways of working.
• Lead the design and build of modern, versatile technology platforms to achieve our organisation's goals.
• Embed user-centred security and service design across the organisation.
• Potential roles in this team include Solutions Architect and Enterprise Architect.

Engineering

• Build, maintain and support digital solutions that achieve CQC's goals. We use several platforms including  Microsoft Dynamics 365 and PowerPlatform. 
• Use automated QA (quality assurance) testing to embed quality in our design and build processes. Apply QA processes in our cloud based, evergreen environment.
• Lead on digital service delivery for CQC's transformation programme. Work closely with our suppliers and partners, and test their work, making sure we are ready to push our new services live.
• Use plaform engineering and modern DevOps practices to make sure our Microsoft Azure Cloud infrastructure is secure, scalable and regularly updated.
• Potential roles in this team include DevOps Engineer, Software Engineer and Applications Development Manager.

Operational Business Services

• Provide a great hybrid working experience for everyone at CQC using effective IT systems and equipment.
• Work with our external partners to help everyone at CQC use and troubleshoot their IT systems and equipment.
• Ensure updates and changes to our systems and equipment run smoothly.
• Make sure our systems are secure, our information is protected, and risks are well managed.
• Potential roles in this team include Information Security, Accessibility and Assistive Technology Lead, and Service Delivery Manager.