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Find services offering care in the home

Photo showing an older woman being cared for at home

Use our information to check services that offer care in the home in England.

Check the quality of care

We inspect a range of different services that offer care in the home.

The most common of these services are homecare agencies, which offer people a care worker in their own homes to help meet a range of needs. We also inspect mobile doctors and phone/online advice services.

You can use our inspection reports and ratings to help you understand the quality of care.

Search for a service

For each service, you'll find:

  • our ratings and reports
  • services they offer
  • contact details

If you're interested in services that are no longer registered with us, you can also find out how to search for the history of care.

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Inspection ratings

We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:

Star Outstanding – the service is performing exceptionally well.
Green smartie Good – the service is performing well and meeting our expectations.
Yellow smartie Requires improvement – the service isn't performing as well as it should and we have told the service how it must improve.
Red smartie Inadequate – the service is performing badly and we've taken enforcement action against the provider of the service.
Grey smartie No rating/under appeal/rating suspended – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
More about ratings

Ticks and crosses

We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.

There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
More about services we haven't rated