- SERVICE PROVIDER
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
Assessment report published 29 April 2026
Contents
Ratings - Acute wards for adults of working age and psychiatric intensive care units
Our view of the service
- The acute wards were inspected between 29th April and 9th May 2025 during a comprehensive inspection.
We inspected 11 wards across 6 sites across Hampshire and the Isle of Wight.
We visited the following wards as part of this inspection:
- Cherry and Juniper wards at Parklands Hospital based in Basingstoke
- Trinity, Saxon and Abbey wards at Antelope House based in Southampton
- Elmleigh in Havant
- Osborne ward at St Mary’s Hospital based in Newport on the Isle of Wight
- Hawthorn ward at St James Hospital based in Portsmouth
- Sherwood and Rosemary wards at Melbury Lodge based in Winchester
This was the first inspection of the acute wards as part of Hampshire and Isle of Wight Healthcare NHS Trust. Hampshire and Isle of Wight Healthcare formed in October 2024 following the coming together of services from four Trusts with the aim to increase cohesive centralised care to the population from a single Trust.
Mental Health Act and Mental Capacity Act Compliance Summary
The trust was compliant with the Mental Health Act and Mental Capacity Act. We saw evidence of the code of practice being implemented on the wards. Staff were trained in the use of the Mental Health Act and Mental Capacity Act and regularly updated their learning.
Appropriate safeguards were in place for monitoring and administering the Mental Health Act on the wards.
People's experience of this service
We spoke with patients on all of the wards we visited during the inspection.
The majority of feedback was positive with most patients saying staff were doing a good job and trying to help them.
Some patients described staff being very kind and attentive and offering them good support.
Patients felt staff were sometimes overworked but still tried their best to care for patients.
We saw staff interacting positively with patients and engaging in conversations and activities.
Staff were approachable and visible on the wards and proactive in supporting patients.
Patients knew how to complain but some did not always feel listened to.
Some patients had complex physical health care needs and staff interacted with and cared for them sensitively.