- SERVICE PROVIDER
South Warwickshire University NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
Assessment report published 1 June 2026
Contents
Ratings - Community end of life care
Our view of the service
The community EOL service was last inspected in March 2018. The key questions were rated as good for safe, effective, caring and responsive and requires improvement for well led. At this inspection all key questions have been rated as good. This meant people were safe and protected from avoidable harm.
We rated the service as good. Since our last inspection the trust have employed additional consultants to work in the SPCT team. They work closely with other local trusts to ensure there is 24-hour access to consultant support. They are currently reviewing the 7-day service and developing business cases. We also saw improvements in how managers demonstrated the skills and abilities at all levels and there was a clear referral process to the specialist palliative care team.
People’s experience of the service
Patients and those close to them were positive about how they were treated by staff. One relative said, ‘they were exceptional in the way they cared for my mother and went above and beyond’. Another described staff as ‘amazing’.
Patients and those close to them told us the people were seen promptly when experiencing symptoms and that staff did everything, they could ensure people were comfortable and had what they needed.
Records showed that people’s needs were comprehensively assessed and that staff worked with patients and those close to them to ensure care individualised and met people’s needs.