Infection control: inadequate

S5. How well are people protected by the prevention and control of infection?

Characteristics of services we would rate as inadequate in this area

The service does not follow or meet national guidance in relation to infection control. Staff have not been trained in, or do not understand related responsibilities. Premises that the service is responsible for are not clean and hygienic.

People are at risk because there is poor prevention and control of infection.

Policies and procedures on infection control are absent, out of date, or inaccessible or unknown to staff.

Concerns for people's wellbeing and risks relating to infection or hygiene are not referred to appropriate agencies.

Where the service has relevant responsibilities, not all staff have undertaken food hygiene training and there are no firm plans to provide this.

Good food hygiene practice is often not followed and people's health is at risk as a result.