Guidance on care standards

What we look at when we inspect and monitor your service, and the requirements set out by government regulations.

Key lines of enquiry (KLOEs):
what we look at when we inspect and monitor

Government regulations (including fundamental standards)

Activities we regulate

Registration

You must register with us to carry on any of the activities we regulate. You also need to let us know if your registration details change.

Apply to register as a new provider

Apply to be a registered manager

Make changes to your registration

Find a registration application form

Registering the right support: our registration policy for services for people with a learning disability or autism (PDF)

Registering the right support: our registration policy for services for people with a learning disability or autism (Easy to read)

Notifications

You need to notify us about certain changes, events and incidents that affect your service or the people who use it.

Death of a person using the service

Deprivation of liberty application

Abuse or allegations of abuse

Serious injury

Incidents reported to the police

• All notifications

Inspection and monitoring

Find out what information we'll ask you to send us, what happens when we inspect and what you can expect to happen next.

How we monitor, inspect and regulate adult social care services

What to expect when we inspect your service (PDF)

Contact

Contact us

Report a concern about a service you work for

Complain about CQC

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