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Inspection report

Date of Inspection: 25 August 2011
Date of Publication: 4 November 2011
Inspection Report published 4 November 2011 PDF

Overview

Inspection carried out on 25 August 2011

During an inspection in response to concerns

People told us that in general the staff were kind and compassionate and although they always seemed to be desperately busy, they tried to make time for them.

We were told that the recent changes to the menu to include more salad and fresh fruit were very much appreciated.

Those people spoken with told us that they were happy with the activities on offer, but felt that staffing pressures meant that these couldn�t always be accessed.