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Queen's Medical Centre Requires improvement

All reports

Inspection report

Date of Inspection: 27, 28 September 2012
Date of Publication: 25 October 2012
Inspection Report published 25 October 2012 PDF | 105.63 KB

Overview

Inspection carried out on 27, 28 September 2012

During an inspection to make sure that the improvements required had been made

Patients told us their privacy and dignity were respected and they were asked for their consent before they received any care or treatment. Patients told us they were happy with the care and treatment they received and felt safe. They knew who to speak to if they had concerns. Patients told us they had no concerns about the environment or the confidentiality of their records.

We found that patients' privacy and dignity were respected and staff obtained consent before carrying our treatment. Patients received appropriate care and treatment and received appropriate nutrition and hydration. The provider worked effectively with other providers and there were arrangements in place to ensure the safety of patients. The premises were appropriate and records were kept securely. However, records were not always accurate and fit for purpose.