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Watford General Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 7 January and 22 April 2011
Date of Publication: 9 June 2011
Inspection Report published 9 June 2011 PDF

Overview

Inspection carried out on 7 January and 22 April 2011

During an inspection in response to concerns

People told us that they were confident that they would receive the care they needed from appropriately trained staff. They told us that they were happy with the numbers of staff on duty and that they were seen within, what they regarded as a reasonable timescale. They told us that they were treated in a manner that promoted their dignity and that at all times their confidentiality was protected.

Most people told us that they were happy with the environment but there were occasions when the department was not appropriately cleaned following specific incidents.

They told us that they were not happy that the vending machines in the reception area were not working.