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Grantham and District Hospital Good

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Inspection report

Date of Inspection: 24, 25 February 2014
Date of Publication: 2 April 2014
Inspection Report published 02 April 2014 PDF | 94.14 KB


Inspection carried out on 24, 25 February 2014

During a routine inspection

Patients told us they were cared for and their treatment was given to them when required. They told us staff spoke with them in a language they understood. One patient said, "I feel very much so cared for. The room is clean and tidy. I get my medicine regularly."

Patients and relatives were included in decisions about end of life care. The majority of DNACPR forms had been completed correctly, but the staff recognised there was some work to be completed in some areas. Further training was underway for staff to refresh themselves about the Mental Capacity Act (2005).

The care records of patients gave details of when they had been approached about their care needs and who had discussed this with them. Where specific treatment had taken place the relevant staff member had recorded clear details about the event and what was required to help the patient further.

Patients told us their care and treatment had not been compromised because of the staffing levels. They told us they could approach staff and had confidence in the staff to do their job. One patient said, "We all think we should have more attention, but the staff are very busy."

Since our last visit staff had received appraisals to ensure they were capable of doing their jobs and looking after patients.

Patients on the day ward and outpatients were more aware of the complaints process than those on the wards.