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South Wing, St Pancras Hospital

This service was previously managed by a different provider - see old profile

All reports

Inspection report

Date of Inspection: 8 October 2012
Date of Publication: 15 November 2012
Inspection Report published 15 November 2012 PDF


Inspection carried out on 8 October 2012

During a routine inspection

We observed that staff explained procedures and spent time meeting the needs of patients when required. Most patients we spoke with told us that staff treated them with respect and dignity.

There was recorded evidence that when it was felt that patients lacked the capacity to make a certain decisions, staff carried out decision-specific Mental Capacity Assessments with them.

There was evidence that risk assessments were completed for all patients as part of the admission procedure. Each patient had an individual care plan that was based on their risk assessment. The majority of patients told us that staff were �good� and that the overall care had been "satisfactory".

The majority of patients we spoke with gave positive feedback about the food at the hospital. Some patients said that the food was �excellent� and one patient told us �I really enjoy the meals�.

Nurses administered medicines at the prescribed time and signed their initials on the prescription chart at the time the medicine was given to the patient.

The majority of staff we spoke with was positive about working at the hospital. Nursing staff interviewed reported that they were supported by their colleagues and were able to discuss issues with senior staff when required.

Staff made records of patient's care that were clear, concise and legible on the trust's electronic data management system. Medical doctors recorded their care notes in the patients� paper medical files.