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John Radcliffe Hospital Requires improvement

All reports

Inspection report

Date of Inspection: 16, 17 May 2011
Date of Publication: 18 July 2011
Dignity and Nutrition Report published 18 July 2011 PDF

Overview

Inspection carried out on 16, 17 May 2011

During a themed inspection looking at Dignity and Nutrition

Patients we spoke to at the John Radcliffe Hospital were complimentary about the staff. Comments included �excellent, couldn�t be better�, �if they can�t do something right away, they will always come back� and �this place is second to none�.

Patients felt that their privacy was respected and the process of care had been explained to them. Some patients commented that staff sometimes provided care without asking them if it was acceptable first.

Information provision was variable. On one ward patients were given leaflets about the hospital while one another, patients commented that they hadn�t received any information but had �worked it out with their relatives�. Some patients on the stroke ward outlined that they had not had a chance to adequately discuss their treatment with clinical staff.

Patients stated that there was enough choice on the menu. Views of the quality of the food were mixed. On one ward we visited patients were generally satisfied with the food. However, on another ward, patients commented that the food was �terrible� and �awful�. Patients commented that they received the support they required to eat and drink.