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Inspection report

Date of Inspection: 14 September 2010 and 11 July 2011
Date of Publication: 3 February 2011
Inspection Report published 3 February 2011 PDF

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People should get safe and coordinated care when they move between different services (outcome 6)

Meeting this standard

We checked that people who use this service

  • Receive safe and coordinated care, treatment and support where more than one provider is involved, or they are moved between services.

How this check was done

Our judgement

Overall, we found that the Churchill Hospital was meeting this essential standard.

User experience

The trust provided some good examples of working relationships with both the Oxfordshire Primary Care Trust and the South Central Strategic Health Authority. The Oxfordshire PCT has worked closely with the trust to improve stroke care and this has resulted in marked improvements, particularly at the Churchill Hospital, as outlined in Outcome 4.

Challenges remain across a range of other areas including waiting times for treatment, including cancer treatment and radiology waiting times. Action plans show that the trust is working with the Thames Valley Cancer Network and a number of actions have been put in place to improve performance.

As commissioners, the Oxfordshire PCT regularly meets with the trust and sits on the governance committee and other committees such as the infection control committee. The relationship with the Local Involvement Network (LINks) remains at an early stage of development. The LINks are a community-based network of organisations and individuals established in 2008 to influence how local services are planned and developed.

The trust has publicly stated that it needs to improve working relationships with other parts of the public sector, including the local authorities, other NHS bodies and the local universities.

Other evidence