- NHS hospital
Chelsea and Westminster Hospital
Assessment report published 7 August 2026
Contents
Ratings - Services for children & young people
Our view of the service
Chelsea and Westminster Hospital children’s services are part of West London Children’s Healthcare (WLCH). WLCH provided services for children and young people at Chelsea and Westminster Hospital NHS Foundation Trust with the aim to improve patient experience, reduce health inequalities and improve outcomes for children and young people.
Chelsea and Westminster Hospital provided an extensive range of paediatric services, including specialist paediatric and neonatal surgery; a breadth of tertiary paediatric surgical and medical specialties including burns care; and specialist dental services focused on children and young people with additional needs such as autism.
WLCH also works with other acute NHS providers through the North West London Acute Provider Collaborative to develop shared service models, strengthen clinical networks and improve outcomes for children and young people across the region.
The hospital hosts many specialist services serving children and young people from across North West London, such as the regional endocrinology service which hosts the new Complications from Excess Weight (CEW) service, videofluoroscopy services and the Providing Assessment and Treatment for Children at Home (PATCH) service, which delivers specialist care in the community across North West London in partnership with the Acute Provider Collaborative.
The service demonstrated system leadership supporting multiple improvement projects including implementation of Martha’s Rule and NPEWs and a new torsion pathway that improved care for children and young people beyond its own organisation.
Children and young people were cared for across several wards. Neptune ward focused on oncology and adolescent care, alongside general paediatrics, and included safe spaces for children and young people with mental health needs. Mercury ward provided surgical and gastroenterological care. Apollo ward delivered high‑dependency unit care, and Mars ward provided level 2 HDU burns care. Saturn ward had a surgical lounge and recovery suite. The service also had a Paediatric Ambulatory Care Unit, which provided day‑case services and outpatient care.
People's experience of this service
Children, young people and their carers gave positive feedback about their experience of the service. They told us they were happy with the care provided. We observed children and young people being treated with care, dignity and compassion by staff.
Records of patients’ care and treatment were comprehensive and documented in a timely way. They clearly identified what treatment had taken place and what the next steps would be in the patient’s care.
Children and young people were supported to receive their prescribed medicines in a way that met their individual needs.