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Mental Health Unit, Lincoln County Hospital Site

All reports

Inspection report

Date of Inspection: 24 July 2012
Date of Publication: 15 August 2012
Inspection Report published 15 August 2012 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Not met this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

The provider was not meeting this standard.

The nutritional needs of patients may be compromised by the arrangements for the provision of meals.

User experience

In both units patients told us that they were not happy with the standards of catering. They made comments like “The food is abysmal, why can’t we cook our own meals” “Food is rubbish and we’ve told them” and “The food’s inedible sometimes so staff get us other things to eat, we can make our own sandwiches.”

Staff in both units told us that some patients regularly refuse to eat the meals provided, and there is a lot of waste. Minutes of patient meetings showed that the issue had been raised.

Other evidence

We saw that a patient survey about meals had recently been carried out in Peter Hodgkinson Centre and the results were being analysed. We also saw how staff were supporting patients to have food that was to their liking, for example by taking orders for lunch to be delivered from the on site café, and providing foods within the unit to make sandwiches and light snacks. This issue was raised when we last visited the trust in December 2010 and the provider took action to change the catering contract.