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Mental Health Unit, Lincoln County Hospital Site

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Inspection report

Date of Inspection: 22, 24 November 2010
Date of Publication: 28 February 2011
Inspection Report published 28 February 2011 PDF | 106.29 KB

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Overview

Inspection carried out on 22, 24 November 2010

During a routine inspection

Patients told us that they are encouraged to be involved in the services they receive. They said that they felt listened to and their views are respected. They also told us that the get good support from the medical and nursing staff, and they are able to make decisions about the care and treatment they receive.

Patients said things like ‘this is the best unit I have ever been in’, ‘I’ve been in a few places and this one is better because it’s calmer and staff take more time to get to know you’, ‘the unit manager is very good, superb, nothing she wouldn’t do to help’ A relative said ‘the relationship we have the team is excellent’