Northampton General Hospital

This means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

At our last assessment we rated this key question requires improvement. At this assessment we did not rate as we only looked at specific aspects in response to the Section 29a Warning Notice (WN). The rating has remained as requires improvement.

We assessed 2 quality statements and found improvements had been made in line with the WN.

There was evidence the trust was working with external stakeholders to develop a system wide coordinated approach to discharges in the community. Initiatives were in place to educate and inform staff of new the processes and learning was shared between trusts. New electronic systems had been introduced to improve records, monitor patient flow and identify bottlenecks. Plans were in place to monitor the effective of these changes and to identify further improvements. New roles had been introduced with responsibility to support prompt and safe discharges.