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Inspection report

Date of Inspection: 20 August 2012
Date of Publication: 13 September 2012
Inspection Report published 13 September 2012 PDF | 47.13 KB

Overview

Inspection carried out on 20 August 2012

During an inspection to make sure that the improvements required had been made

People we spoke to were mainly happy with the care that they were receiving at the hospital. They told us that they were well looked after and that they didn't have to wait for staff to help. Comments included, 'The staff are smashing', 'My care here has been excellent', ‘They tell you everything you need to know'; 'the staff are excellent and the ward is very clean'.

Information we received prior to our visit and people we spoke to during our visit identified that people who were transferred to sit out and escalation areas of the trust were not always monitored during and after transition. We were told, 'staff ignore you if you are in this bay', 'I think you get forgotten here'.

People we spoke to were happy with the time taken to see a doctor following admission to the hospital.