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Inspection report

Date of Inspection: 15 March 2011
Date of Publication: 19 May 2011
Dignity and Nutrition Report published 19 May 2011 PDF | 74.75 KB

Overview

Inspection carried out on 15 March 2011

During a themed inspection looking at Dignity and Nutrition

Patients told us that they were treated with dignity and respect; staff ask before helping them with personal care and explain what they are doing when carrying out tests and treatments. They told us their needs were met quickly enough and although staff talk a little too fast at times, if they ask questions staff will answer them. Most patients we spoke to knew about relevant facilities such as a room where they can use a mobile phone, how to order a daily paper, the hospital shop and chapel. Patients and relatives told us the food was generally good with sufficient choice and support when needed. We found that some patients did not realise snacks were available but others told us when they missed a meal due to tests, staff checked if they would like something to eat before the next meal.