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Inspection report

Date of Inspection: 15 March and 13 April 2011
Date of Publication: 6 June 2011
Inspection Report published 6 June 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

People who use services are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and able to do their job.

User experience

Not relevant to this outcome

Other evidence

The hospital manager told us how she has a tight control over recruitment procedures. Ward leaders identify vacancies and the requests go through a series of approvals within the trust and there is a set process to follow to short list candidates and arrange their interviews. The appointing officer and the hospital matron or hospital manager carry out the interviews. The trust’s human resources department provides guidance on equality and diversity issues when conducting interviews, and all appointing officers have attended a recruitment and selection course. We saw that recruitment and selection training was raised at the hospital’s inter-departmental meeting in January 2011 and that dates for forthcoming training were confirmed in the March meeting.

The hospital manager told us they carry out all pre-employment checks in line with the NHS Employment Checks Standards. Administrative staff follow set procedures for chasing references, checking qualifications and offering posts. Audits pick up any errors or omissions in the recruitment procedures. The trust’s human resources department sends the hospital manager monthly update regarding staff member’s professional registrations that are due for renewal (other than allied health professional registrations, which are managed by the therapy team leaders). These are sent on to managers who check dates of registration and follow up renewals with individual members of staff and check continued membership of and registration with appropriate professional bodies; these are then confirmed with the human resources department.