You are here

Ellesmere Port Hospital Good

This service was previously managed by a different provider - see old profile

All reports

Inspection report

Date of Inspection: 20 November 2012
Date of Publication: 18 December 2012
Inspection Report published 18 December 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 November 2012, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We looked at staff rotas and discussed staffing levels with staff and patients. Each ward had a minimum of two registered nurses on duty during the day and one at night plus health care support workers. Staff to patient ratios on three of the wards were 1:4 in the morning, 1:6 in the afternoon and evening and 1:10 at night from 9pm. Staffing ratios were higher on Emerald Ward and there was always a senior nurse manager on duty for the site who was supernumerary. Ward managers confirmed that extra staff could be brought in if necessary. In addition, each ward had student nurses, a ward clerk, a housekeeper who served patients with meals and drinks, and domestic staff. The patients we spoke with said they thought staffing levels were adequate. We discussed with one ward manager whether they thought staffing was sufficient at night and they said that the early part of the night could be very busy and they were going to trial having an extra nurse until 11pm. The head of nursing confirmed this and said if it was successful it would be extended to the other wards.

Medical cover was provided in the hospital from 8am to 7pm Monday to Friday and at other times a consultant or registrar was on call from the Countess of Chester hospital.