• Hospital
  • NHS hospital

The Countess of Chester Hospital

Overall: Requires improvement read more about inspection ratings

Executive Suite, Countess Of Chester Health Park, Liverpool Road, Chester, Cheshire, CH2 1UL (01244) 365289

Provided and run by:
Countess of Chester Hospital NHS Foundation Trust

Important: This service was previously managed by a different provider - see old profile

Assessment report published 31 July 2026

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

The Countess of Chester Hospital is registered with CQC to deliver the regulation activities: Maternity and midwifery services, Termination of pregnancies, Family planning, Treatment of disease, disorder or injury, Assessment or medical treatment for persons detained under the Mental Health Act 1983, Surgical procedures and Diagnostic and screening procedures.

We assessed 3 assessment service groups at this location. We conducted an on-site, comprehensive assessment visit of urgent and emergency care services, medical care (including older people’s care) and end of life care services on 27 to 29 October 2025. We assessed 33 quality statements for each of the 3 services.

The assessment of urgent and emergency care was to review the progress made against a warning notice that was served on the provider following an inspection in February 2025.

We visited the following areas as part of the assessment:

  • Accident and emergency department
  • Urgent treatment centre
  • Same day emergency care unit
  • Medical wards
  • Wards where patients were receiving end-of-life care including surgical and chemotherapy wards.

At this assessment we identified breaches of regulations person-centred care, safe care and treatment, premises and equipment, good governance and staffing.