- NHS hospital
The Countess of Chester Hospital
We served a warning notice on the Countess of Chester Hospital NHS Trust on 1 April 2025 for failing to meet the regulations related to dignity and respect, safeguarding from abuse and improper treatment, premises and equipment, governance and staffing at The Countess of Chester Hospital.
Report from 6 January 2025 assessment
Contents
Ratings
Our view of the service
Date of assessment 6 January to 29 May 2025. We conducted an on-site, comprehensive assessment visit of urgent and emergency care services on 24 to 26 February 2025 in response to concerns around access and flow and care of mental health patients and patients in non-clinical areas.
Following the assessment, we issued the trust a warning notice under Section 29A of the Health and Social Care Act 2008 on 4 April 2025. The warning notice was issued due to breaches of 5 of the legal regulations in relation to dignity and respect, safeguarding from abuse and improper treatment, premises and equipment, governance and staffing. The warning notice told the trust it must make significant improvements to the quality of healthcare provided by the trust’s urgent and emergency care services.
Therefore, our overall rating for urgent and emergency care remains inadequate and the overall location remains requires improvement.