Croydon University Hospital

Ratings

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Requires improvement

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Croydon Health Services NHS Trust provides a comprehensive range of acute hospital and specialist healthcare for a diverse community living in Croydon and South West London.  The trust manages two hospitals with the main one being Croydon University Hospital and Purley War Memorial Hospital.  The trust also manages community services. 

There is a large diverse workforce and a dedicated team of volunteers. It has over 500 beds and offers a range of inpatient and outpatient services. It provides acute medical and surgical services, intensive care, children’s services and maternity care for approximately 1,506,791 people living in South West London area.

We carried out an assessment of urgent and emergency care (UEC), and medical care services at Croydon University Hospital. The assessment was unannounced and carried out on 1 and 2 April 2025 January 2025,  by a team of inspectors and specialist advisors. The assessment focused on a number of quality statements under the Safe, Effective, Caring, Responsive, and Well Led domains. Following the assessment, the UEC service has an overall rating of requires improvement, and medical care services has an overall rating of requires improvement. The rating from UEC and medical care has been combined with ratings of the other services from the last inspections. See our previous reports to get a full picture of all other services at Croydon University Hospital. The overall rating of Croydon University Hospital remains requires improvement.