- GP practice
Castle Place Practice
Assessment report published 23 September 2025
Contents
Ratings
Our view of the service
Date of Assessment: 23 July 2025 to 28 July 2025. Castle Place Practice is located at Kennedy Way, Tiverton, EX16 6NP and is a GP training practice.
Castle Place Practice is a GP practice that delivers services to approximately 13, 070 patients, under a contract held with NHS England. The National General Practice Profiles states that 98% of the practice population are white, 0.8% Asian, 0.1% black, 0.85% mixed and 0.25% other. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 1st decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others. The practice has a higher-than-average population of people aged 55-64 years. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
Since January 2018, Castle Place Practice had been part of the Royal Devon University Healthcare (RDUH) NHS Foundation Trust.
We found a breach of the legal regulations in relation to Regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – Safe care and treatment. We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as supporting and improving awareness of men’s health and attracting new patients to register with the practice.