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Addenbrooke's and the Rosie Hospitals Good

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Inspection report

Date of Inspection: 7 January 2014
Date of Publication: 18 March 2014
Inspection Report published 18 March 2014 PDF | 93.76 KB

Overview

Inspection carried out on 7 January 2014

During a themed inspection looking at Dementia Services

To help us assess the quality of care and service patients living with dementia experienced we visited the emergency department, the short stay acute medicine for older people unit, a specialist ward for patients living with dementia which also provided services for patients experiencing delirium and a general medical older person's ward. We identified patients who were living with dementia in all of these areas.

We spoke with 18 patients living with dementia, observed five other patients who were living with dementia, spoke with eight people who cared for people living with dementia, some of these were care staff from care homes accompanying people. We also spoke with 20 staff. We looked at 11 sets of records, and we looked at the care and treatment pathway for these patients to ensure patients' needs were met.

Most patients told us they received good quality care and were involved in decisions about care and treatment, this meant care was planned and delivered in a way which was intended to meet patient’s individual needs.

Patients had access to a range of services to ensure their overall needs were met. The hospital staff worked hard to make sure they had the information they needed on admission to meet patients' needs effectively and to ensure an appropriate and safe discharge from hospital.

There were a number of systems in place to enable the trust to assess and monitor the quality of the service which were in line with national guidance on developing dementia care services.