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Addenbrooke's and the Rosie Hospitals Good

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Inspection report

Date of Inspection: 29 June 2011
Date of Publication: 6 October 2011
Inspection Report published 6 October 2011 PDF | 112.67 KB

Overview

Inspection carried out on 29 June 2011

During a routine inspection

During our visit to Addenbrooke's and the Rosie Maternity Hospitals people told us they were very satisfied with the care and treatment they had received. People who required surgery or a diagnostic test were given a full explanation of the procedure and felt they had given their informed consent.

The people that we spoke with told us they had no need to make a complaint about their care experience, but knew how to make a complaint should they feel it were necessary.

One person told us, “Staff here are fantastic, gold star, they are always helpful and explain what’s happening”.

People that we spoke with were not aware of how to raise any concerns about abuse or safeguarding issues and had not seen any information about the hospitals procedures to support them.