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Inspection report

Date of Inspection: 11 September 2014
Date of Publication: 7 October 2014
Inspection Report published 07 October 2014 PDF | 69.21 KB


Inspection carried out on 11 September 2014

During an inspection to make sure that the improvements required had been made

We ask five key questions of services we inspect. Are they safe, are they effective, are they caring, are they responsive and are they well-led? Because this was a follow up inspection we focused on two of those five questions; are they safe, are they effective.

At our inspection on 27 and 28 November 2013 we found the service did not always protect people against the risks from unsafe management of medications. People were at risk from unsafe or inappropriate care and treatment because accurate and appropriate records were not always maintained.

Is the service safe?

At this inspection we found that the service was safe as medications management had been improved. Records of medication showed that medical, pharmacy and nursing staff communicated effectively about as required medication. Pharmacy and ward managers audited the management of medications and fedback to staff to monitor and improve safety.

Is the service effective?

We found that care was effective as records of care and key documents were completed appropriately. Patient care records included comprehensive assessment of risks and of the care provided. There were appropriate records showing that patients and relatives had been included in discussions about care.