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The rating for ‘Medical Care’ shown on this page does not reflect our latest judgement of services at Peterborough City Hospital. At our latest inspection, in October 2018, we rated the Medical Care (Including older people's care) as Good. We did not inspect the ‘Medical Care’.
All reports

Inspection report

Date of Inspection: 31 August 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF | 52.07 KB

Overview

Inspection carried out on 31 August 2011

During a routine inspection

All of the patients we spoke with during our visit to the Maternity Unit told us they had always been shown respect by the staff caring for them. Staff were polite, caring and attentive and they said that they were treated with respect and dignity. They also told us their partners and husbands were treated with respect and welcomed into the unit. One patient told us, "All the staff have been very nice, they’re all helpful. They spend time explaining things".

The care provided was of a good standard and one woman said, "Staff have all been really nice, supportive and have had the time to talk". Most patients said they received care and treatment quickly and did not have to wait. They told us that there were usually enough staff and that they had received one to one care from a midwife while in labour.