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We are carrying out a review of quality at Chesterfield Royal Hospital. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 17 May 2011
Date of Publication: 12 July 2011
Inspection Report published 12 July 2011 PDF | 155.41 KB

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There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 17/05/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

There are generally sufficient staff available to ensure people’s needs are met.

User experience

Most people told us there were enough staff available to meet their needs. They said “there’s always staff around when I need them” and “they’re always coming to check I’m ok”. Two people on one ward said that they sometimes had to wait for assistance as there were not always enough staff around.

In the surveys and other information we looked at people said there were usually enough staff available to meet people’s needs, although there were a few comments that there were insufficient staff.

Other evidence

Staff on six of the seven wards we visited said there were usually enough staff available to meet people’s needs. On one ward staff said the ward was constantly full and that most people admitted needed a lot of care and support. Our findings from our visit to the ward confirmed this. Staff said they felt that additional staff support was required at certain times. Staff said they found the housekeeper’s role beneficial and they missed this support at weekends. The ward managers told us they had put a case together to support the need for additional staffing hours which was being considered by the provider.