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We are carrying out a review of quality at Chesterfield Royal Hospital. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 17 May 2011
Date of Publication: 12 July 2011
Inspection Report published 12 July 2011 PDF | 155.41 KB

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 17/05/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

People who use the hospital are protected from abuse, and the risk of abuse, by staff awareness and the systems in place.

User experience

People we spoke with told us they were confident that staff would listen to them and address any concerns they had.

Other evidence

The information we held about the provider prior to our visit showed there was a low risk that they were not meeting this outcome. The information indicated that the provider reported incidents as required, and the delay in reporting was better than average when compared with similar trusts.

We found that the provider managed allegations of abuse appropriately by following agreed multi-agency procedures. There was a patient safety team based in the hospital who dealt with all adverse incidents, including any allegations of abuse or neglect. We saw that investigations of incidents were carried out and the results analysed. We saw action plans from recent investigations giving details of action to be taken to reduce the risk of re-occurrence. There was a safeguarding adults group who met regularly and whose membership included Derbyshire County Council Adult Care services staff. This group discussed all allegations of abuse involving the Trust and looked at what lessons could be learned.

We asked the provider for information about staff training in safeguarding vulnerable adults. The provider told us that 73% of staff were up to date with mandatory training, which included training in safeguarding vulnerable adults. Staff we spoke with had an understanding of safeguarding procedures and were aware of who they should report allegations of abuse to.