You are here

Archived: South Tyneside District Hospital Requires improvement

This service was previously managed by a different provider - see old profile

This service is now managed by a different provider - see new profile

All reports

Inspection report

Date of Inspection: 6 October 2011
Date of Publication: 17 November 2011
Inspection Report published 17 November 2011 PDF

Overview

Inspection carried out on 6 October 2011

During an inspection looking at part of the service

All of the patients and relatives who we met gave positive feedback about how the staff listened to them and involved them in all aspects of their care. They reported that they were treated with respect and that staff made every effort to meet their wishes.

Patient�s comments included, �The staff spend time with me�; �They always tell me what they are going to do�; �I am always asked for my view�; �I am always asked if I need assistance�; �The staff put me at my ease�; and, �The staff are very responsive�.