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Luton and Dunstable Hospital Good

All reports

Inspection report


Date of Publication: 13 July 2011
Inspection Report published 13 July 2011 PDF

The service should tell CQC about important events that might affect the health, welfare and safety of people who receive care (outcome 20)

Meeting this standard

We checked that people who use this service

  • Can be confident that important events that affect their welfare, health and safety are reported to the Care Quality Commission so that,where needed, action can be taken.

How this check was done

Our judgement

There were appropriate systems in place to ensure that all reportable incidents were being notified to the appropriate authorities in a timely way.

CQC consider that the Trust is compliant with this essential standard.

User experience

We did not speak with people who use this service as part of this review.

Other evidence

In line with all NHS providers, the Trust must report certain incidents and to the National Patient Safety Agency (NPSA) within certain timeframes. The CQC subsequently receives reports from the NPSA thereby ensuring that Trusts had discharged their duty in respect of notifying CQC of these events.

We had previously raised concerns with the Trust about its' process of notification in relation to safeguarding concerns and the time frame within which notifications were made.

As part of this review, we found that the Trust had reviewed its' systems and structures for reporting to the NPSA, CQC and the Local Authority. It had clarified expectations and roles and responsibilities in this regard. Close monitoring had been introduced of practice across the Trust and action had been taken where required to ensure that expectations in this area were being met.

Luton Borough Council confirmed that it was now receiving all safeguarding alerts and that this was happening in a timely manner. We carried out an analysis of the information we received from the NPSA relating to safeguarding referrals made by the Trust since the 01 April 2011. The Trust also submitted other information to us that confirmed that notifications were being appropriately uploaded and submitted to the required authorities in a timely way.

It was evident that the Trust had successfully improved these processes, and incident reporting had significantly improved since our last review.