- Homecare service
Carefield - Supported Living
Assessment report published 16 February 2026
Contents
Ratings
Our view of the service
Date of assessment: 9 January 2026
This assessment was the first assessment of the service since registration.
Carefield – Supported Living is a ‘supported living’ service and is registered to provide the regulated activity of personal care to people, primarily with elderly people living in their own homes.
Not everyone using Carefield – Supported Living received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; Where they do, we also take into account any wider social care provided. This assessment was carried out with a site visit to the office location and the supported living service.
This assessment was carried out by an inspector. We looked at 33 quality statements as part of this assessment. We gave the service 72 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the assessment. The site visit was carried out on 12 January 2026 and 19 January 2026. We gathered further information remotely from the service such as policies and information relating to people’s care and support.
People's experience of this service
People felt safe when staff supported them. Safeguarding systems were in place to ensure people were safeguarded from abuse. Staff received key training to perform their roles effectively. Risk assessments were in place to ensure people received safe care. Medicines were being managed safely. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. There were enough staff to support people safely. Safe recruitment systems were in place to ensure staff can work with vulnerable people.
People had choices and were supported to be independent. People’s privacy and dignity was respected. Care plans were person centred to ensure people received personalised care.
Quality assurance systems were in place. Feedback was sought from people, relatives and staff to ensure there was a culture of continuous improvement. Staff were positive about working at the service and were supported by the management team.