- Care home
Stubblefields House
Assessment report published 21 October 2025
Contents
Ratings
Our view of the service
Date of Assessment: 17 and 18 September 2025
Stubblefields House is a care home providing accommodation and personal care for up to 10 people. They are registered to provide support to people with a range of different needs, including people with a learning disability and / or autistic people. At the time of the assessment there were 8 people living at Stubblefields House.
This assessment was to follow up on actions from the last inspection in January 2022. The provider was previously in breaches of legal regulations relating to person-centred care planning, risk management, management and oversight, and staffing. Improvements were found at this inspection and the provider is no longer in breach of any regulation. However, sustained improvement is required to the management and oversight of the service.
At the last inspection we also made recommendations about best practice in medicines and to review their systems for recording and monitoring accidents and incidents. Improvements had been made in these areas at this inspection.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, dignity, choices, independence and good access to local communities that most people take for granted. This provider was able to demonstrate how they were meeting the underpinning principles of ‘Right support, right care, right culture’.
Stubblefields House demonstrated a strong commitment to person-centred care, safety, and continuous improvement. Safety incidents were appropriately investigated and reported, with managers showing a proactive attitude towards learning and development. People were supported effectively during transitions into and out of the service, and safeguarding practices were robust, including timely DoLS submissions being completed when required.
Risk management was generally well organised, through discussions with individuals, and the service promoted independence and provided emotional support. However, documentation inconsistencies, such as missing or unclear risk assessments, highlighted areas for improvement. The physical environment was well-maintained and personalised and wholly reflected the involvement of people living at the service in its decoration.
Recruitment practices were thorough, although inconsistencies in staff files suggested a need for an improvement in record-keeping. Staff were well-trained and supported, and the home maintained high standards of cleanliness. Medication administration was safe, but some discrepancies between records required attention.
Care planning was comprehensive and personalised. However, we found documentation could be more consistent and clearly dated. Nutritional and health needs were met through innovative and supportive approaches. Social engagement was actively promoted, and people were encouraged and supported to pursue individual goals and interests.
Consent and advocacy were appropriately addressed, with staff fostering respectful and compassionate relationships. Communication needs were well-documented and met, and people were empowered to make choices about their daily lives. Staff responsiveness and prioritisation of people’s comfort were evident.
Staff wellbeing was supported through supervision and recognition initiatives. The service collaborated effectively with partner organisations and ensured equitable access to support and opportunities. Future planning, including end-of-life care, was considered.
Governance structures included regular policy reviews and open communication channels with people, relatives and staff. Managers were accessible and engaged. They promoted a culture of openness and feedback. While some quality assurance processes were in place, these required further embedding to ensure consistency and oversight, particularly in care records.
Stubblefields House delivered a caring, inclusive, and responsive environment, with a clear focus on individual needs and have made significant improvements since the last inspection. However, further work to address documentation consistency and quality assurance gaps would support a sustained improvement in the effectiveness and reliability of the care provided.
People's experience of this service
People’s experiences were overwhelmingly positive, with staff described as “absolutely amazing” and the service as “absolutely fantastic.” People felt safe, supported, and valued, with a person saying, “There's nothing I'd like to change.”
People living at the service consistently described a positive and fulfilling experience. They felt respected, and supported to live independently and pursue their interests. One person told us, “I love the place. Staff are nice. I have my own bedroom, it's how I like it, I enjoy this.” Another said, “Staff are really caring here, staff have been a rock since [name of relative] died, they've helped me through it.”
People were supported to maintain relationships and stay connected with family. One relative commented, “[Stubblefields House is] brilliant, [staff] keep me well informed.” Another told us, “They let me know or [person] will ring me.” Reviews were inclusive, with relatives telling us, “Yes, they have a review once a year and I'm invited” and “I used to attend all [person’s] reviews, but [due to my health] I can't visit as often now.”
The environment was described as homely and personalised. One relative explained, “[Person] is very happy with their lovely bedroom. They are pretty much able to do what they want, swapping their [furniture] about.” People felt ownership of their space. One person said, “It's our house, the staff work in our house. It's always been family orientated.”
Staff were praised for their responsiveness and kindness. One person explained how staff always stopped what they were doing to support when asked, they told us, “[Staff member] is marvellous.” Another person said, “If I say I'm bored I want something to do, they (staff) say come on [person] we'll find you summat – I like tidying.”
People were supported to engage in meaningful activities and maintain their health. One relative explained, “[Person] is now going boxing, doing darts, going to the gym.” Another person told us, “We go to a club at Swan House, we all go together.”
Communication was generally good, though a relative noted some variability, commenting, “Communication isn't all the time. It's a bit up and down sometimes.”
Concerns were addressed promptly, with a relative telling us, “They've sorted it straight away if ever I've mentioned anything.” One person said, “Yes, they are responsive to any concerns or complaints.”
People felt empowered to make choices and were involved in decisions about their care. One person explained, “Staff let me be independent. [Staff] are great like that – they ask me if I want to prepare a meal or cut vegetables up for mealtimes.”
The service fostered a strong sense of community and belonging. People’s comments included, “It feels like a family here”, “[Person] is my honorary brother, aren't you, [Person]?” and “This is the best house in Bridlington.”