Oswald House Dental Practice

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 23 April 2025.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the inspection on 15 December 2025, we found the practice had made the following improvements to comply with the regulation:

The provider had implemented effective systems for governance and oversight of the service.

Procedures were established to ensure the premises and equipment were serviced in line with recognised guidance and requirements. A satisfactory 5-year Electrical Installation Condition Report (EICR) had been obtained.

A fire risk assessment for the service was carried out by a suitably qualified and experienced person. Recommendations from the assessment were reviewed and addressed by the provider, including the installation of a new fire alarm system. Processes were in place to record monitoring checks of the availability and effective operation of fire detection and suppression equipment.

A robust process was established to monitor the use and issue of NHS prescription pads and ensure they were stored securely.

Processes were established to review and mitigate risks. Specifically for fire, legionella, lone working and sharps injury. We noted these assessments were reviewed and contained guidance for staff on the mitigation of risk.

The availability and effectiveness of medical emergency equipment was monitored within recommended timeframes and all equipment was available in line with recognised guidance.

Audits of radiography were completed in line with national guidance and action plans developed where required.

The practice had also made further improvements:

A process was established to enable staff to give and receive feedback about their performance and experience of working at the service.

A system was in place to enable the provider to monitor the completion of staff training including recommended continuous professional development.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.