Signature Clinic - Manchester Also known as Rochdale Clinic

Our rating of well-led stayed the same. We rated well-led as requires improvement.



There were clear governance, management and accountability arrangements. Staff understood their roles and accountabilities. They understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. Leaders promoted a positive work culture based on equality, diversity and inclusion. Staff were supported to speak up or raise concerns. Leaders understood the key risks to the service and had plans to make improvements.



However, we identified a regulatory breach in relation to governance and assurance processes in the key question for well-led, where we have told the service it needs to make improvements.



We found the service did not have an effective process for carrying out checks on company directors, in line with regulatory requirements for fit and proper persons; directors.