Lowton Dental Centre

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We found this practice was providing well-led care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

The provider had made improvements in relation to the regulatory breaches we found at our assessment on 6 August 2024.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Shared direction and culture is based on the latest evidence we assessed for the Well-led key question.

The judgement for Capable, compassionate and inclusive leaders is based on the latest evidence we assessed for the Well-led key question.

The judgement for Freedom to speak up is based on the latest evidence we assessed for the Well-led key question.

The judgement for Workforce equality, diversity and inclusion is based on the latest evidence we assessed for the Well-led key question.

At the assessment on 6 August 2024, we found the practice was not compliant with Regulation 17 Good Governance. At the assessment on 15 January 2025, we found the practice had made the following improvements to comply with the regulations:

Improvements had been made to the practice’s systems and processes to improve management oversight and management of risks.



Improvements had been made to ensure policies reflect current protocols at the practice and the practice had implemented an effective consent policy.

Relevant policies and protocols were in place for the use of closed-circuit television (CCTV). Since our last assessment, the practice had conducted a Data Protection Impact Assessment (DPIA) to assess the purpose, necessity, and risks of CCTV and the CCTV policy was reflective of the protocols at the practice.

Improvements had been made to the processes for identifying and managing risks, issues, and performance. In particular, the risks associated with fire, legionella and radiation.

The practice had made improvements to the systems and processes for learning, quality assurance and continuous improvement. The practice had increased the sample size of the radiography audit and was in line with recognised guidance and the reasonable adjustment audit had an action plan to continually improve access for patients.

The judgement for Partnerships and communities is based on the latest evidence we assessed for the Well-led key question.

The judgement for Learning, improvement and innovation is based on the latest evidence we assessed for the Well-led key question.