- Dentist
Church Road Dental Surgery
Assessment report published 17 August 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 28 July 2026.
We found the practice had met regulations.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice had effective systems to identify and manage risks. However, improvements were required to ensure all substances hazardous to health are risk assessed.
Improvements should be made to the systems to review, investigate and document incidents.
Church Road Dental Surgery is in Litherland, Liverpool and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice via a ramp and on-street car parking available near the practice.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 16 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 1 dental therapist, 1 dental nurse, 1 receptionist and the practice manager.
People's experience of this service
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback we received, and feedback routinely obtained by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“Good reliable dentistry.”
“Excellent.”
“Amazing friendly staff.”
“I enjoy coming to this dentist as staff are so nice and the work I get is fantastic.”
“Great surgery. Never had any issues…”
“…Reception very friendly and helpful.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Staff are friendly and welcoming. Nothing is too much trouble, and they explained any questions I have and put my mind at ease. Always happy with the treatments I receive.”
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.