- Dentist
Genix Healthcare Market Weighton Ltd
Assessment report published 11 June 2025
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 21 May 2025.
We found the practice had met regulations.
Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place.
The practice had systems to manage risks.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Genix Healthcare Market Weighton Ltd is part of Genix Healthcare, a dental group provider. The practice is in Market Weighton, North Yorkshire and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice.
The practice had 4 treatment rooms. At the time of our inspection, the dental team consisted of 7 dentists, 1 dental therapist, 7 dental nurses (including 2 trainees), 1 dental nurse/treatment coordinator, 2 receptionists, the practice manager and the assistant manager.
During the inspection we spoke with 2 dentists, 1 dental nurse and the practice manager. One of the group’s compliance team were at the practice supporting the team.
Staff feedback forms were shared with the team ahead of the inspection, giving staff an opportunity to confidentially share their views about the practice. We received 3 responses, which were considered as part of the inspection.
People's experience of this service
Two weeks before our on-site inspection, we asked the practice to encourage patients to sharetheir views of the service with us. We did not receive any direct patient feedback.
We reviewed online patient feedback. Overall, patients expressed high levels of satisfaction withthe treatment they received. Comments included: “Friendly people, explains exactly what’swrong with our teeth and gives good advice and tips”, “Got an emergency appointment sortedwithin 24 hours of ringing, staff were pleasant and I left fixed, highly recommend”, “Once againan excellent standard of care and professionalism, cannot recommend highly enough - if your[sic] looking for a new dental option then this is it.”
The practice shared patient feedback with the team. We were told this was reviewed and wheresuggestions for improvement had been made, appropriate action would be taken.