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Inspection summaries and ratings at previous address


Overall summary & rating

Good

Updated 27 October 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Roman Way Medical Centre on 12 January 2017. The overall rating for the practice was requires improvement. The full comprehensive report on the 12 January 2017 inspection can be found by selecting the ‘all reports’ link for Roman Way Medical Centre on our website at www.cqc.org.uk.

This inspection was a desk based review carried out on 26 September 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified at our previous inspection on 12 January 2017. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

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Overall the practice is now rated as good.

Our key findings were as follows:

  • Processes were in place to ensure QOF performance was monitored with a view to improvement..

  • Systems were in place to improve the uptake for the national cervical screening programme.

  • The practice had undertaken a patient survey into the provision of nursing care and found an improvement in the way the nurse listened, treated patients and involved them in their care.

  • Processes were in place to raise the awareness of carers.

  • A cleaning schedule for the cleaning of hand held clinical equipment had been produced and was up to date.

  • All medical emergency equipment was housed in one place and all staff were aware of the location.

The areas where the provider should make improvement are:

  • Continue to monitor and improve the cervical screening uptake rate.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Inspection areas

Safe

Good

Updated 27 October 2017

Effective

Good

Updated 27 October 2017

The practice is rated as good for providing an effective service.

  • Processes were in place to ensure QOF performance was monitored with a view to improvement.

  • Systems were in place to improve the uptake for the national cervical screening programme.

Caring

Good

Updated 27 October 2017

The practice is rated as good for providing a caring service.

  • The practice had undertaken a patient survey into the provision of nursing care and found an improvement in the way the nurse listened, treated patients and involved them in their care.

  • Processes were in place to raise the awareness of carers.

Responsive

Good

Updated 27 October 2017

Well-led

Good

Updated 27 October 2017

Checks on specific services

People with long term conditions

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Families, children and young people

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Older people

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

Working age people (including those recently retired and students)

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

People experiencing poor mental health (including people with dementia)

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.

People whose circumstances may make them vulnerable

Good

Updated 27 October 2017

The provider had resolved the concerns for effective and caring identified at our inspection on 12 January 2017 which applied to everyone using this practice, including this population group. The population group ratings have been updated to reflect this.